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Friday, November 20, 2009

Example #1

OK, here is example #1 of the type e-mails I get:

"Please reactivate my download link. I cannot believe you only give 24 hours to download."

How about "Oops I missed my download window, can you please resend it?" Then I reply, "Sure! Here it is!"

3 comments:

Janay said...

I wholeheartedly agree -- that is beyond tacky.
I cannot believe that someone would be online to order a product and then not immediately download it when your site directs the customer to the link instantaneously.
I'd have a hard time not giving a snarky reply. I bet you are getting good practice at taking deep breaths. :)

Jennifer Fields said...

If I got that email, I would quit selling to that person! But you are WAY nicer than me! Just keep laughing at them!

Megan said...

Boooooo! That is not nice manners at all! People should know that a little sugar goes a long way.

 
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